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Absolute Accountability: Fostering a Culture of Compliance
Our operational framework is built on absolute accountability, transparency, and a deeply ingrained culture of compliance. These governing policies and ethical standards are strictly managed and reported in accordance with the PNJ Annual Report 2025.
PNJ Production factory in HCM city
Strict Anti-Corruption Mandate
Our comprehensively written business practice policy, reviewed and updated regularly, strictly forbids all forms of bribery, extortion, or corruption. Relevant administrative and production employees undergo periodic training to reinforce business integrity standards.
Confidential Grievance and Risk Detection
To identify and mitigate any ethical anomalies early, we maintain three independent, highly classified reporting mechanisms. Employees and suppliers can flag concerns directly to the HR Directorate via secure hotlines, dedicated suggestion boxes, or a highly classified, restricted-access email system.
Upstream Supplier Commitments
Our ethical ecosystem extends beyond our production walls. Rigorous supplier evaluation and selection procedures are enforced, legally requiring all supply chain business partners to sign formal commitments to follow international human rights and ethical trade standards before any contract is executed.
Ms. Cao Thi Ngoc Dung, Chairperson of the BOD of PNJ, was the only Vietnamese individual honored as one of the “Extraordinary 40” icons of the global jewelry industry at the 2023 JWA (Bao Dan Tri)
PNJ was announced by Jewellry World Awards (JWA) as the Jewellery Manufacturer of the Year 2021, Top Outstanding Enterprises of the Year and the Top Retailer Brands of the Year (VNExpress)
Fair Competition and Intellectual Property Protection
As a trusted manufacturer for leading global and domestic brands, we strictly uphold fair competition laws and respect the intellectual property (IP) of all business partners.
We enforce stringent data segregation và non-disclosure protocols across our design and production lines, ensuring that exclusive designs, proprietary techniques, and market-sensitive information from our international partners, wholesale clients, and parent group are strictly safeguarded and never compromised.
Customer-Centric Product Integrity
For PNJ Production, putting customers at the center of our ethical practice means delivering uncompromised quality and absolute product transparency.
We maintain an unwavering commitment to accurate gold karat age verification, strict compliance with international gemstone certification standards, and rigorous quality control. Whether manufacturing for our global OEM/ODM partners or supplying the domestic wholesale market, we guarantee that every piece of jewelry meets the exact technical specifications promised, preserving the brand equity and trust of our clients.
Advanced software to ensure precise technical specifications for OEM/ODM production.
Hands-on craftsmanship and detailed inspection during jewelry production (VNExpress)